Road Assist
Emergency assist number: 0860 10 42 12
(Included with all vehicle – comprehensive; vehicle – balance of third party, fire & theft; off-road vehicle – comprehensive and motorcycle policies)
In a country where one cannot afford to be stranded on the side of the road, 1st for Women brings you Road Assist with rapid roadside emergency solutions:
- Towing to the nearest dealer after a mechanical/electrical breakdown
- Cover for the call-out fee plus 1 hour’s labour for a vehicle locksmith if your keys are locked in your car
- Cover for the call-out fee plus 1 hour’s labour when assistance with a flat tyre/battery is required
- Free emergency delivery of 10 litres of fuel (charged at cost)
- Roadside referral
- Mechanic referral
- Direction service
- 72 Hours’ free storage after tows
- Notification and message service for family or business
- If you are stranded more than 100 km away from home after a breakdown and your vehicle needs to be towed to a repairer, we will arrange and pay up to R500 towards one of the following:
- Courtesy transport for yourself and a maximum of 6 people to one nominated destination
OR
- Hotel accommodation for yourself and a maximum of 6 people if there is an overnight delay
OR
- Car hire for a 24-hour period, subject to your provision of a credit card guarantee and limited to rental charges, delivery and collection of the hire vehicle, the first tank of fuel and surrender of the vehicle on arrival at your destination
We will also pay up to R500 towards the cost of collecting the vehicle and returning it to your normal place of residence after the repair has been affected.
The Breakdown Assistance service has a maximum limit of 3 call-outs per insured vehicle per year.
1st for Women TOWLINE
Imagine being stuck on a deserted stretch of road because your car has broken down, or even worse because you've been involved in an accident.
Within minutes tow trucks appear and within seconds they surround you. The worst thing you could do is to allow an unauthorised towing operator to tow your car.
Why take the risk and pay anything when you can avoid this costly experience? By becoming a 1st for Women client you could simply call the 1st for Women Towline 24 hours a day, 7 days a week for assistance and this service is offered absolutely free!
Benefits include:
- Towing to the nearest approved panelbeater/yard after an accident
- Collision procedure advice
There is no limit set for accident towing
Please remember: It is very important that as a 1st for Women client that your TOWLINE STICKER is clearly displayed on your vehicle. If you do not call the 1st for Women Towline after an accident you will be personally responsible for the cost of towing and storage of your vehicle.
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