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Medical Assist
This 24-hour facility provides you with telephonic advice as well as emergency care by doctors; ICU trained nursing sisters and paramedics and includes features such as:
- Emergency evacuation and comprehensive ambulance services
- A medical advice and information hotline
- Emergency medical response to the scene of the emergency
- Medical transportation
- Inter-hospital, upgrade and downgrade transfers
- Medical repatriation to the patient’s home town
- Escorted return of minors
- In-hospital medical monitoring
- Payment for a compassionate visit by a family member
- R5000 guaranteed hospital admission per annum, in the event of an accident, unforeseen, life-threatening medical emergency
- A trauma line with a financial benefit not exceeding R5000 per family per annum
- Repatriation of mortal remains
- Bereavement support and funeral arrangement assistance
- Referrals to crisis lines for:
- Family and domestic abuse
- Sexual assault counselling
- Suicide
- Child Abuse
- HIV counselling
- Poisoning
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